Product Availability
- I saw an item or am looking for an item, but it is now missing from your website. Are all the items seen on the website available?
When an item you may have browsed is no longer listed on the website, this means that unfortunately it is out of stock! Not all of our items can or will be resupplied! Many are limited pressings or special editions and will never be re-stocked. If you see something, you want ORDER IT or risk losing out on being able to get it!
Our website reflects our current stock of CDs, Vinyl's, Tapes, DVDs, Shirts, Patches, Posters, Magazines & Books.However, items ordered are deducted from the stock only upon validation of the order with payment in full. Thus, an item available in limited quantity can be ordered by several people before the site is updated. Which means our site is ran on a first come first served basis. In the case that an item goes out of stock when in the order process our website will display an out-of-stock notification and not allow you to purchase that out-of-stock item. Any order that does by chance process with an out-of-stock item will be refunded. We can also add alternatives! Just ask! CONTACT US
Our website and stock information are updated on a daily basis. However, an item or two can slip through the cracks of our stock of over 5000 items!
Please use our contact page or sign into My Account for information on order progress and out of stock items. You can also use this link to CONTACT US
In order for your information request to be handled with maximum efficiency, please include the following details:
- Your Name
- Order Number (if applicable)
- Band's name
- Album's name
- Format / details (CD, Digipak, DVD, T-shirt, size, etc.)
- Or maybe a link directing to the item you are looking for...