Shipping Methods & Cost

How much does shipping cost?

The cost of shipping can vary greatly depending on the particular items you'd like to purchase, the location where you'd like your order shipped, and the type of shipping service that you prefer. You can get a quick shipping & handling estimate by putting the items in your cart, then supplying some address information on the View Cart page. We'll show you a number of options. During the actual checkout process, you can choose exactly which shipping method works best for you.

The Dark Horizon Records website shopping cart obtains real time rates from our shipping service providers. USPS, UPS, & GLOBAL POST.

Parcel tracking and choice of the shipping method

During the ordering process you can choose among a selection of various shipping methods.
If you have any questions CONTACT US or email us at: [email protected]

All packages that leave our facility will have a tracking number that can be followed by using the tracking page link here.

Delivery times will vary according to the the option you choose. Inside USA usually 1-2 weeks, Outside USA 2-4 Weeks.

Shipping cost calculation

Our shopping cart calculates shipping by weight and service by obtaining real time rates from each of our service providers.

The shipping costs added to the total of your order depend on several criteria:

The weight of your order

The delivery address

The delivery mode chosen

Domestic inside USA

International outside USA

ALL PAID ORDERS ARE PROCESSED AND SHIPPED USUALLY WITHIN 24 HOURS.

CERTAIN EXCEPTIONS APPLY:

Shipping on weekends & Holidays can take an extra day or two to ship out.

Orders paid with by (Money Order, Western Union, Cash in Mail) are processed and shipped when DHR receives your payment.

Some of our TS can take 1-3 days to ship from our TS manufacturing warehouse.

ALL ORDERS WITH A PRE-ORDER ITEM WILL NOT SHIP UNTIL THE PRE-ORDER ITEM IS AVAILABLE. Thanks for your patience!

DOMESTIC SHIPPING:

To obtain an estimation of the DOMESTIC (inside USA) shipping cost for your order please do the following. Once all the selected items have been added to your cart, simply click on the "Get a quote" link within the "My Cart" area located on our checkout page. You can also click the "Proceed to checkout" button on the "My Cart" page scroll down the page and check the shipping options that are generated. To continue shopping click the DHR logo at the top of the page to return to our home page to continue browsing.

The best and most accurate way to place and order and check shipping is to create an account with us before you order. This allows you an easy way to save the items you want in your personal shopping cart, check shipping rates and options to receive 100% accurate shipping cost. Click here to CREATE YOUR DHR ACCOUNT

INTERNATIONAL SHIPPING:

GLOBALPOST is a COURIER service via stamps.com that uses the USPS as a logistic intermediary offering competitive discounted International rates (Some of the best rates we have found). Your Mail Order package is delivered via USPS to the GLOBALPOST sorting facility. GLOBALPOST then delivers your parcel to your country's post office. It is then delivered by your local postal service. Every package has a tracking number via email, weblink or from your DARK HORIZON ACCOUNT. You can track your package through every step of it's journey. However, please have patience as some postal systems outside of the USA can experience delay.

Average travel time is normally 3-4 weeks for delivery from USA to Europe/Asia/South America/Canada/Mexico. Please be patient, as pandemic delays have wreaked havoc on ALL worldwide postal services. You will get your parcel, please be civil and patient.

INTERNATIONAL ORDERS - TRACK YOUR PACKAGE HERE...

ORDER PROCESS / STATUS:

New / Processing:
The Processing status means your order is about to be shipped. All required conditions have been completed. Payment is complete and your parcel will be sent soon.

New / Processing / Pre-order:
The Pre-order status means your order includes at least 1 item on pre-order. Your order will not be shipped before this item is available. You will be notified by email when your pre-order is shipped.

Complete:
The Complete status means your order has been shipped with tracking.

Cancelled:
The Cancelled status means your order has been cancelled / voided from our system and refunded (when necessary). We will inform you of any refunds / store credit by email.

When will my PRE-ORDER be sent?

We aim to send all pre-orders so they arrive within the first week of the official release date but sometimes due to the unpredictable nature of production and shipping delays this may vary.
Also keep in mind the delays that are being experienced within the manufacturing industry due to supply chain issues due to the pandemic. (Vinyl / Special Packaging have suffered the worst) (CD and TS are releasing as scheduled)

If your pre-order contains any items that are currently in stock, those items won't ship until the entire order is ready to ship! Thanks for your patience!